Privacy Policy
🔒 Privacy Policy of NORVEN
Last updated: APRIL 2026
At NORVEN (“we”, “our”, or “us”), we respect and protect your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit, browse, or make a purchase on our website www.veynor.com.mx, or when you communicate with us through any channel.
This policy complies with major international data protection regulations, including the laws of Mexico (LFPDPPP), the European Union (GDPR), the United Kingdom (UK GDPR), the United States (CCPA/CPRA), Canada (PIPEDA), and Brazil (LGPD).
🧾 1. Personal Information We Collect
We collect the information necessary to operate our store and provide you with a secure and personalized service. This may include:
Contact details: name, address, email, phone number, and shipping or billing addresses.
Payment information: card numbers, financial account details, payment method, and payment confirmation (securely processed by certified providers such as Shopify Payments or PayPal).
Account information: username, password, preferences, and settings.
Purchase and return history.
Device and usage information: IP address, browser type, language, country, operating system, visited pages, browsing time, and cookies.
Communications: emails or messages sent to customer support.
We do not collect or process sensitive personal data (such as health information, religion, or sexual orientation).
💡 2. How We Collect Your Information
We collect personal information from the following sources:
Directly from you when you create an account, place an order, or contact us.
Automatically through cookies or similar technologies (see “Cookies” section).
Through Shopify, which hosts and manages our store.
From third-party service providers such as shipping companies, marketing services, or analytics providers.
🎯 3. How We Use Your Information
We use your personal information for the following legitimate purposes:
To process orders and payments.
To ship products, manage returns, and provide customer support.
To create and maintain your account.
To communicate with you regarding orders, promotions, or policy updates.
To comply with legal and tax obligations.
To prevent fraud and ensure transaction security.
To personalize your shopping experience, including recommendations and relevant content.
We only use your information for advertising purposes when we have your consent or when permitted by applicable law.
📢 4. Marketing and Communications
We may send you marketing communications if you have given your consent or if you are already a customer. You may unsubscribe at any time by clicking the “Unsubscribe” link included in each email.
Even if you opt out of promotional emails, we may still send you messages related to orders or customer support.
🔐 5. Disclosure and Data Transfers
We may share your information with:
Shopify, our ecommerce platform provider.
Service providers (shipping, payment processing, storage, marketing, or customer support).
Legal or governmental authorities when required to comply with the law.
Business partners, only with your consent.
If information is transferred outside your country (for example, from Mexico or the EU to servers in other countries), we ensure such transfers comply with recognized legal mechanisms, such as the European Commission’s Standard Contractual Clauses.
🧒 6. Children’s Data
Our services are not intended for minors. We do not knowingly collect information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it immediately.
🕒 7. Data Retention and Security
We retain personal information only for as long as necessary to fulfill the purposes described or as required by law.
We apply reasonable administrative, technical, and physical security measures to protect your information. However, no data transmission over the Internet is completely secure, so we recommend not sending confidential information through unsecured channels.
⚙️ 8. Your Rights
Depending on your country of residence, you may have the following rights:
Access your personal information.
Request correction or deletion of your information.
Object to or restrict processing.
Request data portability.
Withdraw your consent at any time.
To exercise these rights, please contact us at theveynor@outlook.com.
We may request additional information to verify your identity before processing your request.
🍪 9. Cookies and Similar Technologies
We use cookies to improve your experience, analyze traffic, and personalize content.
You may manage your preferences through your browser settings or use the Global Privacy Control (GPC) signal to limit the collection of data for advertising purposes.
🌍 10. Third-Party Websites
Our website may contain links to external websites or social media platforms. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before sharing information with them.
✉️ 11. Changes to This Policy
We may update this Privacy Policy periodically to reflect legal or operational changes.
The “Last updated” date indicates the current version. Any material changes will be clearly notified on our website.
📞 12. Contact
If you have any questions, concerns, or wish to exercise your privacy rights, you may contact us at:
NORVEN
📧 thenorven@outlook.com